Frequently Asked Questions
|What’s so special about the Stepper Controller?||
The design philosophy behind it.
|What about software updates?||You’ll get them. We are committed to providing free software updates of the Stepper Controller software; just visit this website every now and then and check for new downloads.|
|What’s the difference between the software and the tutorials one receives in CDs when one purchases the product and the material one downloads from the Internet?||
There is no difference, they are the same.
You can download the Stepper Controller program from the Downloads section of the site, install it in your computer and later, when you plug in the board, Windows will install the driver and your program will work without a problem.
You can also download the tutorial videos and the printed support material even if you don’t have the board in your hands and review the lessons before you get any of the kits.
We wanted to make it easy for you to start using our product and to keep you up-to-date with new releases.
|How many steps can a sequence have?||That’s an easy one, in version 2 of the software you are only limited by your PC's memory.|
|Do I need a Home Position in every sequence?||
You don’t need a Home Position but you need a reference point and the Home Position is the easiest way to set a reference point.
You see, every time you load a Teach Sequence the physical location you model is in at the time the sequence is loaded will be considered the reference point. All movements are calculated with respect to that reference point. If you move manually your model to the desired reference point before loading the Teach Sequence your model will perform as desired.
On the other hand, if you use the Home Position, it makes no difference where your model is when the sequence is loaded, the Home Position will be the reference point.
This brings us back to the beginning, you don’t need a Home Position but life will be a lot easier if you use one.
|Why do you use this type of connectors in the motors, switches and LEDs?||Our primary aim is to provide you with an easy to use system. Wiring stepper motors can be quite complicated if you don’t have precise instructions on how to do it. For this reason we decided to provide you with prewired motors that leave no room for errors, hence the RJ-45 connectors we use.|
If you only need two wires for a switch
why do you use a cable with six strands?
|We need all those extra strands to make sure the cable will be firmly fixed to the connector.|
My motors are making strange noises,
what’s going on?
Most probably the noises you hear are caused by a torque overload.
Stepper motors are strange beasts, they behave differently than DC motors do. As a stepper motors spins at a slower rate it has more torque; the faster the stepper turns the less torque it generates. So, if you are hearing strange noises from your motor try lowering its speed, you will see that the noises will stop.